Privacy Policy
We are committed to ensuring compliance with the Personal Data Protection Act 2012 and maintaining the highest standards of security and confidentiality for your personal data. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us or that we gather through your interactions with our services.
Information We Collect and How We Use It
The personal information we collect includes your name, contact information (phone number, email), and other necessary details for booking your appointments (such as service preferences and appointment times). This data is collected and stored through our Instagram or WhatsApp messaging, which we use to manage appointments and customer interactions.
Sharing Your Information with Third Parties
To manage appointments, process bookings, and send reminders, we use Instagram and WhatsApp for direct communication with clients. By booking an appointment, you consent to the collection and use of your personal data (such as your name, contact information, and appointment details) for scheduling and customer service purposes. We do not sell, rent, or lease your personal data to third parties. However, we may share your information when required by law, to comply with regulations, or to support essential business operations. We encourage you to review Instagram and WhatsApp messaging privacy policy to understand how they handle and secure your personal information. We do not sell, rent, or lease your personal data to third parties. However, we may share your information when required by law, to comply with regulations, or for customer service and operational purposes.
Data Security and Third-Party Services
Your personal data is securely stored in our internal database, and Instagram and WhatsApp Messaging also applies measures to protect your information within their system. Both we, Instagram and WhatsApp take precautions to prevent unauthorized access, alteration, or destruction of your data.
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Your personal information will only be kept for as long as necessary to fulfill the purposes for which it was collected. If you wish for us to stop holding your data, you can request its removal. However, this may affect our ability to provide certain services or marketing materials in the future.
Contact Us
You have the right to access, amend, or request a copy of the personal data we have collected about you. To exercise these rights, please contact our Data Protection Officer at dpo.quartzbeautyhaus@gmail.com. We will aim to respond to your request within 14 working days, although we may charge a reasonable fee for this service. We may also require documents for verification of your identity to process your request.